Swanky Stitch Shipping Policy

Last Updated: October 23, 2026

Thank you for shopping with Swanky Stitch! We work hard to get your needlepoint goodies packed and on their way as quickly as possible.

Order Processing

Orders are typically processed and shipped within 1–3 business days of purchase, excluding weekends and holidays.

During holidays, sales, or periods of high order volume, processing may take a little longer. We appreciate your patience and will do our best to get your order on its way as quickly as possible.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Shipping Rates & Delivery Estimates

Shipping rates are calculated and displayed at checkout based on your order and selected shipping method.

Delivery times vary depending on the shipping method and destination. As a general estimate, domestic U.S. shipments may take approximately 2–7 business days in transit after shipment, depending on the carrier and service selected.

These are estimates only and are not guaranteed delivery dates. Actual delivery times may vary due to carrier delays, weather, holidays, and other circumstances outside our control.

Preorders & Backorders

Some products may be available for preorder or backorder. These items may have longer fulfillment times based on supplier availability and expected arrival dates.

If your order includes a preorder or backordered item, please refer to the product listing for any available timing information. Orders containing multiple items may ship together or separately, depending on availability and fulfillment arrangements.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. Please contact us as soon as possible if you notice an error. We cannot guarantee changes once an order has been processed.

Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address.

Lost, Delayed, or Damaged Shipments

Once a package is in the carrier's possession, delivery timing is outside our direct control.

If your tracking information has not updated, your package appears delayed, or your order arrives damaged, please contact us at theswankystitch@gmail.com or call 251-716-5390. We will be happy to help you determine the next steps.

If your package arrives damaged, please retain the packaging and take photographs of the damage when possible.

Questions About Your Order?

We're happy to help!

Swanky Stitch
Attn: Jessica Stokes
Fairhope, Alabama
Email: theswankystitch@gmail.com
Phone: 251-716-5390
Website: https://shopswankystitch.com

Thank you for supporting our small business. Happy stitching!